Troubleshooting
Building with Glaze should be a seamless experience, but you may run into the occasional issue while creating an app. Start with the troubleshooting steps below to clear up the most common ones, and reach out to the team for further assistance if something still isn't right.
Common Issues
Try These First
Before reporting an issue, a few general steps clear up most one-off problems:
- Tell the agent what you see: For anything about how an app looks or behaves, the agent is the fastest fix. Describe the problem in Agent Chat and let it repair the app in place.
- Roll back a bad change: If a recent change broke something that used to work, return to an earlier version rather than trying to patch forward. See Version History.
- Restart Glaze: Quitting and reopening Glaze clears up the occasional glitch, especially around installs, updates, and connections.
- Check your connection: Building, installing, updating, and any feature that reaches an outside service need the internet. Finished apps run offline, but those steps don't.
Still Need Help?
If an issue still persists, the Glaze team is happy to help. See Contact Support for all the ways to get in touch with us.