Contact Support

If you need help with Glaze, there are several ways to get in touch with the Glaze team.

Sending feedback and reporting issues won't use your credits.

Send Feedback

To report a bug, request a feature, or share general feedback, open the Send Feedback form from either:

Click Help → Send Feedback… in the menu bar
Click the Account menu in the sidebar → Send Feedback…
Type /issue-report in Agent Chat

In the Send Feedback form:

Choose a category: Bug Report, Feature Request, or Other.
Write a description of what issue happened or what feature you'd like added.
Optionally attach files: screenshots, recordings, or documents (up to 20 MB each).
If you're reporting a bug, tick Attach logs from today to include diagnostic logs.
Send it with the button or ⌘ ⏎.

Your Glaze app version and basic system info are added automatically, so you don't need to include them yourself.

Rate a response

Every completed agent response in the Agent Chat has a row of actions beneath it:

Copy Response
Good Response
Bad Response

Clicking thumbs up or thumbs down opens a mini Send Feedback form where you can:

Pick a reason
- For a thumbs down: Incorrect code, Wrong behavior, Misunderstood request, Unnecessary changes, Incomplete, Too slow, or Error occurred.
- For a thumbs up: Accurate code, Understood request, or Fast response.
Add additional Feedback to explain more about what you'd like to share with the Glaze team.

Submit with the Send Feedback button or ⌘ ⏎ and you can also open this form from in the Agent Chat toolbar.

When you rate a response, the contents of that chat are included so the Glaze team can see what happened. A thumbs down also attaches recent logs to help the team debug.

Email Support

Prefer email? Reach us at the address best relating to your query:

General support, bugs, or billing: support@glaze.app
Teams: teams@glaze.app

Slack Community

Meet other builders, swap ideas, and share feedback in the Glaze Slack community. Join it from the Join Community link in your Account menu, the Join Slack Community prompt in the sidebar, or directly at glaze.app/community.